Return & Refund Policy
This Return & Refund Policy applies to all purchases made through https://dhanviabharan.com/ (“Website”) and is operated by DHANVI ABHARAN (“we”, “our”, “us”).
Please read this policy carefully before placing an order.
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1. Strict Policy
We follow a strict policy for all products:
❌ No Returns
❌ No Exchanges
❌ No Replacements
Once a product is purchased and delivered, it cannot be returned, exchanged, or replaced under any circumstances.
This includes (but is not limited to):
Change of mind
Personal preference issues
Incorrect product selection
Minor color or design variations
Delay in delivery
Any other personal reason
Customers are advised to carefully review product descriptions, images, and specifications before placing an order.
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2. Jewellery Product Disclaimer
Artificial and fashion jewellery should be handled carefully
Avoid exposure to water, perfumes, chemicals, and excessive moisture
Minor variations in color, texture, or finish may occur due to photography, lighting, or handcrafted processes
We are not responsible for damage caused by improper handling or storage after delivery
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3. Refund Policy (Only Exception)
Refunds will be provided only in the following case:
✅ Duplicate Transaction
If a customer is charged more than once for the same order due to a payment gateway error or technical issue:
The duplicate transaction will be verified
The excess amount will be processed and credited back to the original payment method within 7–10 business days.
No other refund requests will be accepted.
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4. Order Cancellation
Orders cannot be cancelled once placed.
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5. Limitation of Liability
DHANVI ABHARAN shall not be liable for:
Product misuse or improper handling
Minor color or design variations
Delivery delays caused by logistics partners
Any indirect or consequential losses
Our total liability shall not exceed the purchase amount.
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6. Contact Information
For duplicate payment refund requests:
📞 +91 9986354563
📧 mounamylu@gmail.com
Please include:
Order ID
Transaction ID
Payment proof